Real-time monitoring and troubleshooting
No upfront investment!
CloudSight is a scalable and secure cloud-based solution, offered on a subscription base. No upfront investments nor complex and costly software integrations are needed. The attractively priced recurring license fee is to be paid per active connected device.
So, no wasted costs for inactive stock. There is even a try and buy possibility offering you a free trial to test CloudSight.
Device monitoring and troubleshooting
CloudSight Helpdesk allows to quick-search a specific customer and detect any abnormalities or issues. By analyzing performance influencing aspects of the in-home network and WiFi configuration, better decisions on solving the problem can be made.
CloudSight Helpdesk utilizes targeted recommendations and actions to immediately solve the issue.
Proactive problem identification
By providing a system level performance view on your network, you can be assured that your device park is monitored 24/7. If a performance indicator deviates from an expected value, an alarm is being triggered, alerting you that something is off.
This continuous inspection allows you to pro-actively solve the issue, even before the customer notices it.
Easy to work with
CloudSight Helpdesk has a user centered designed interface. This results in an easy to work with and intuitive interface to operate various functions. From proactive problem resolution to trouble shooting, no education or technical knowledge is needed to operate CloudSight.
Northbound Integration of CloudSight in your OSS/BSS environment can easily be done using API’s.
Try CloudSight Helpdesk for free before you buy
We encourage you to experience the value of CloudSight, because ‘seeing is believing’. Setting up a free trial allows you to provision, manage and support your devices, services and in-home networks, without any costs or obligations.