Job

Technical Sales Engineer

Genexis Finland Oy AB - Vaasa, Finland
Job title
Technical Sales Engineer
Location
Genexis Finland Oy AB
Vaasa
Finland
Department
Sales

Your role within Genexis

You are a trusted (technical) advisor to Genexis prospects and customers, who are network operators and service providers, with comprehensive knowledge of the Genexis product portfolio and associated technologies.
You will be part of the Finnish sales team focusing on technical sales challenges at customers and prospects. Help them to introduce and integrate new and existing products. In this role you also serve as a customer advocate towards other Genexis teams, including product development, technical support, sales and marketing. You participate in discussions throughout the organization to ensure that our customers can successfully integrate our products in their network design.

Acting in the middle field of our operations with customers, while on the other hand helping them to faster benefit from Genexis solutions and realize business value. You will act as the technical (sales) representative leading the direct interaction with customers and project teams, being responsible for focusing on the technical solution while also understanding the business outcomes the customer is trying to achieve.

Your experience

The ideal candidate must be self-motivated and interested in becoming proficient with connecting networking solutions to diverse deployment scenarios.

To be successful in this role you’ll need a combination of technical know-how, a passion for helping customers succeed, and managing cases throughout the entire support lifecycle. You have a customer-oriented and commercial attitude and love to teach and explain things in a simple way. You are a fast learner, analytically strong, and not afraid of unknown territories. You are eager to continuously develop and improve yourself.

To be successful in this role you are fluent in Finnish and English with excellent communication skills. Swedish language is a benefit.

Your skills

  • You have good technical presentation and communication skills
  • You’re able to communicate complex technical topics to customers and co-workers of varying technical skill levels
  • You are able to act to a level of a person holding a Bachelor’s degree
  • You have preferable experience with Active Ethernet, G.Fast, and PON topologies
  • You have knowledge of TCP/IP stack, application protocols (DHCP/DNS/HTTPs etc.), and networking concepts (VLANs/OSI Layers etc.)
  • You are able to build deep relationships with people within customer environments to enable them to be Genexis advocates
  • You have knowlegde of customer premises equipment management / provisioning software tools, e.g. USP, TR069, GUI
  • You’re comfortable using support and ticketing platforms such as Easy Redmine
  • You have experience in the ISP field or in technical pre-sales is a plus

What we offer you

  • Competitive salary on the relative work experience
  • Technical / Commercial challenges in a dynamic, multicultural environment together with a no-nonsense corporate culture
  • Working in an enthusiastic Team – Finland is a fast-growing market
  • Great growth opportunities within the company
  • Product company with a long-term vision, working on a great tech stack with cutting edge glass fiber technologies
  • This role is based in Vaasa, Finland

Do you have any questions regarding this vacancy?

Contact Genexis Finland Managing Director Simo Sulkko +358 201 550 543
or send an email to simo.sulkko@genexis.eu

Future colleagues

Maarten Egmond - Portrait
Maarten Egmond
CTO
Coming up with innovative ideas that fit the market are the greatest challenge

In my role as CTO at Genexis, I am responsible for aligning technology-related decisions with the organization’s goals. Because the industry we are operating in is fast growing, we need to be at any time up to date with the developments in the market; also, the possibilities of innovating with communication technology for use in and around the home are nearly endless; that really keeps my job interesting.

Maarten Egmond - Portrait

Application procedure

1
Apply for the job

The first step is to apply! We consider and respond to all applications. If it looks like we could be a match, our HR Manager will invite you for an introductory meeting at our offices, so that we can get to know one another better.

2
First meeting & business case

If the first meeting goes well for you and for us, we may invite you to complete a business case (at home) in your field of expertise. This is the perfect opportunity for you to highlight your added value to the team, and decide if the job really suits you.

3
Second meeting

If we both see potential after this stage, then we will invite you to our offices for a second meeting. We will give you more information about the job, and introduce you to your future team members. You will also talk about contract conditions with our HR Manager.

4
Offer

If all goes well after the second meeting, you will receive an offer by email. We will then invite you to sign the contract and you are then a part of the Genexis team!

Application form Technical Sales Engineer

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