Your role within Genexis
You enjoy solving technical puzzles, taking on challenges and going on long debugging missions to get to the bottom of every issue. You can stay longer than most people with a single problem, in fact going all the way to the root cause to solve problems falls under your definition of fun. Besides being a tech detective, your other core responsibilities include providing both internal and external technical assistance; you are the reference for our sales force and the champion of our customers, making sure they have the best experience possible while integrating Genexis equipment in their network design.
Coupled with a philosophy of support-driven development, our Network Engineers are the “special operations forces of tech support”, often tackling the high-impact, high-complexity cases that affect the entire Genexis fleet of networking devices.