Your role within Genexis
You are the trusted advisor to Genexis prospects and clients, with comprehensive knowledge of the Genexis product portfolio and associated technologies. Engineers in this role serve as customer advocates towards other Genexis teams, including Product Development, Sales, and Marketing, while participating in discussions throughout the organization to ensure that our customers can successfully integrate our products in their network design.
Acting in the middle field of our operations, you are the nexus that translates network operators’ needs into technical input towards the organization, while on the other hand helping them to faster benefit from Genexis solutions and realize business value. The Field Application Engineer acts as the technical representative leading the direct interaction with customer personnel and project teams, being responsible for focusing on the technical solution while also understanding the business outcomes the customer is trying to achieve.